Privacy Policy

MoneyMethods.sg (“we”, “us”, “our”) respects your privacy and is committed to handling personal data responsibly in accordance with Singapore’s Personal Data Protection Act 2012 (“PDPA”). This Privacy Policy explains how we collect, use, disclose, protect, retain, and manage your personal data when you visit or interact with our website, forms, or communication channels.

1) What personal data we collect

Depending on how you use the website, we may collect:

• Identity & contact data: name, email address, phone number, and any details you provide in messages/forms.

• Interaction data: enquiry details, meeting requests, preferences, and your communications with us.

• Technical & usage data: IP address, device type, browser type, pages visited, approximate location (derived from IP), timestamps, and referral sources.

• Cookies / similar tech data: identifiers used to remember preferences or measure traffic (see Section 6).

You may choose not to provide personal data, but some functions (e.g., contacting us) may not work.

2) How we collect your personal data

We collect personal data when you:

• submit a form, enquiry, or booking request on our website;

• contact us by email, phone, or other messaging channels;

• browse our website (via cookies/analytics where enabled).

3) Purposes for collecting, using, and disclosing personal data

We may collect, use, and disclose personal data for purposes that a reasonable person would consider appropriate, including:

• responding to enquiries and providing information you request;

• scheduling meetings and follow-ups;

• maintaining client/prospect communication and service records;

• improving website content, user experience, and performance;

• compliance, audit, risk management, and legal obligations.

We do not sell personal data.

4) Consent and withdrawal of consent

By providing your personal data to us, you consent to our collection, use, and disclosure for the purposes stated in this Privacy Policy.
You may withdraw your consent at any time by emailing compliance@moneymethods.sg. We will inform you of the likely consequences (e.g., we may be unable to continue responding or providing certain services) and stop the relevant collection/use/disclosure within a reasonable time, subject to legal/operational requirements. (PDPA consent/withdrawal concepts are covered in PDPC guidance.)

5) Disclosure to third parties (service providers)

We may share personal data with trusted third parties only where necessary, such as:

• website hosting, email, analytics, forms, scheduling, and other IT/service providers (acting as data intermediaries/service providers);

• professional advisers (e.g., legal/accounting) where required; and

• regulators/law enforcement if legally required.

We take reasonable steps to ensure such parties protect personal data appropriately.

6) Cookies and analytics

We may use cookies and similar technologies to:

• keep the website functioning properly;

• remember preferences; and/or

• understand how visitors use the site (e.g., traffic measurement).

You can control cookies through your browser settings. If you disable cookies, parts of the site may not work as intended.

7) Overseas transfers

Where personal data is transferred outside Singapore (for example, if a cloud service provider stores data overseas), we will take reasonable steps to ensure the receiving party provides a comparable standard of protection consistent with PDPA transfer requirements.

8) Protection (security)

We implement reasonable administrative, technical, and physical safeguards to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks. (Security expectations are part of PDPA obligations.)

9) Retention of personal data

We retain personal data only as long as necessary to fulfil the purposes stated above, or as required for legal/business reasons. When no longer needed, we will securely delete or anonymise it.

10) Access and correction requests

You may request access to your personal data and information about how it was used/disclosed, or request corrections, by contacting compliance@moneymethods.sg. We may need to verify your identity and PDPA exceptions may apply.

11) Marketing messages and opt-out

If you provide your contact details, we may contact you to respond to your enquiry and (where appropriate) share relevant information. If you do not wish to receive such messages, you can opt out anytime by contacting compliance@moneymethods.sg.

12) Data breach management

If a data incident occurs, we will assess whether it is notifiable and, where required, notify the PDPC as soon as practicable and no later than 3 calendar days after determining it is notifiable, and notify affected individuals as soon as practicable.

13) Links to third-party websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties. Please review their policies separately.

14) Contact (Privacy / PDPA)

For privacy questions, access/correction requests, withdrawal of consent, or complaints:

• Compliance / PDPA: compliance@moneymethods.sg

• General enquiries: isaac@moneymethods.sg

15) Updates to this Privacy Policy

We may update this Privacy Policy from time to time by posting the updated version on this page with a revised “Last updated” date.ion].